Founded by Renae Leith-Manos and emerging from the success of 'Renae's World', an elite luxury hotel review platform, our consultancy specialises in working and partnering with globally recognised luxury hotel brands.
Guided by Renae, we are dedicated to refining, innovating, and elevating every facet of the luxury hotel industry. Our mission: to transform world-class hotels into unparalleled luxury experiences in South East Asia and Europe.
Our team is results driven and expansive, and located across the globe. Different cultures and countries sometimes require different approaches. We have experts on hand to support, drive, inspire and trouble shoot in South East Asia and Europe.
"After working with Luxury Hotel Consulting, the team at The Oberoi Beach Resort saw a marked difference in our team and their confidence when speaking with international travellers, especially the new team members. The team was able to understand a guest's perspective within top luxury hotels, delivered by one of their own"
Oberoi Lombok, Hotel Manager Tanmay Vaidya.
Travelers from all over the world are seeking out the finest hotels, restaurants, and experiences these regions have to offer. In order to stay ahead of the curve, luxury hotels in Southeast Asia and Europe need to partner with experienced consultants who can help them navigate the ever-changing landscape.
That's where Luxury Hotel Consulting comes in. Founded by Renae Leith-Manos, we are a global team of experts with decades of experience in the luxury hotel industry. Focusing on Europe and Southeast Asia, our luxury hotel insights foster mutual learning and growth, aiding both regions to elevate their hospitality standards.
Our mission is to weave the finest threads of global sustainability practices into the tapestry of luxury hospitality across Southeast Asia and Europe.
Guided by a fervent commitment to protect and preserve the environment, we embark on a journey to create a better world, one luxury hotel at a time.
From minimising single-use plastics to championing conservation awareness among guests, we instil mindful choices into the heart of luxury experiences. By pioneering these transformational shifts, we aim to pave the way for a hospitality landscape that's luxurious, responsible, and timeless.
With our focus on Southeast Asia and Europe, we embrace diversity in landscapes and cultures, ensuring that every sustainability program we design is tailored to the essence of each locale.
We draw from the wealth of global best practices, seamlessly integrating them with regional nuances. Our strategies are rooted in a profound understanding of the environment.
We envision hotels that serve as sanctuaries of rejuvenation - without compromising on the future.
With a keen focus on staff retention, we unveil a realm of insider knowledge and global industry opportunities that redefine the way luxury hotels retain and nurture their exceptional talent.
We understand that a luxury hotel's success lies in the hands of its dedicated staff.
Our consultancy is built on the belief that when employees thrive, the entire guest experience flourishes.
With a finger on the pulse of the hospitality industry, we bring forth insights, strategies, and actionable solutions that illuminate the path to impeccable staff retention.
Our ultimate goal is to illuminate the pathways that lead to unmatched staff satisfaction and loyalty. By spotlighting growth opportunities within the global industry, we empower hotels to create environments where employees thrive professionally and personally.
With our guidance, luxury hotels can source and nurture talent that remains committed, engaged, and aligned with the hotel's values and goals.
With a globally distributed team of luxury hotel consultants - spanning from Italy, Singapore, New York City to London and beyond - we bring unparalleled expertise and the very latest trends and information.
Our roster includes sustainability trailblazers, culinary maestros, aesthetic connoisseurs, wellness visionaries, media savants, and cultural ambassadors. Leveraging decades of experience and insights from luxury niches worldwide, we are poised to elevate your business.
Our proven methodology uses experts from different corners of the world to amplify guest experiences by enriching them with diverse cultural perspectives and refined insights. This synergy directly translates into enhanced profitability and business success.
With our expertise, we empower you to not just meet industry standards, but to exceed them; establishing your business as a paragon of luxury, sustainability, and innovation.
Analysis: We start by understanding your current situation and goals.
Support: We then provide you with the support you need to implement your new strategies.
Advice: We offer expert advice on all aspects of hotel operations, from sustainability to marketing, sales and food and beverage. We are familiar with the very latest trends and best practices in the luxury hotel industry in Southeast Asia and Europe.
Execution: We take care of the execution of your new strategies, so you can focus on running your hotel.
"Renae Leith-Manos is passionate about the luxury hotel industry and about South East Asia and brings an abundance of global travel experience into her consulting work.
As an organization, we emphasize a lot on grooming our team members and developing them into great hoteliers. With an interactive training session with Renae, the biggest take away for our team members in Lombok was seeing how the hotel industry has evolved and is growing.
They can dream of attaining great heights, now that they have seen what global hospitality has to offer through Renae's teachings.
Her unique positive energy and relatable personality is what enables the sessions to be two ways and productive. Renae understands different cultures well and is able to carefully glide through the training objectives and yet be sensitive. She has worked with hotels of all sizes and she is up to date with the latest trends and best practices. The team was able to understand a guest perspective towards top luxury hotels, delivered by one of their own".
"I have worked with Renae in her capacity as a journalist and consultant for some of the most luxurious brands in Paris for over two decades. Renae has a black book of contacts, not only in Paris but all over France including St Tropez, Cannes, Nice, and the wine areas which includes designers, property developers, hoteliers, restauranteurs, chefs, and businesspeople. Renae is a real professional, and it has been a pleasure to work with her over so many years, with many more to come".
"Renae is a driven professional, and well-informed consultant in the luxury hotel space in South East Asia and Europe, with an extensive knowledge of consumer brands across hotels, retail, food, beauty, design, lifestyle and property and a myriad of substantial industry contacts both in London and abroad. With her global outlook, energy, likeable and adaptive personality she has always been approachable, trustworthy, helpful, and open to new ideas".
"Renae is a fabulous journalist, and luxury hotel aficionado, and is a lovely, very positive person. She is passionate about the world of global experiential luxury travel and has built a global community including followers and clients in South East Asia, the US and Europe as well as Australia. Renae has a knack for finding beautiful design, fine food, key peopleand spectacular architecture wherever she goes. Renae is a fab woman and has been a pleasure to work with over so many years".
"I met Renae in 2016 and have worked with her in her capacity as a journalist, restaurant reviewer and consultant in Santiago, Chile. Renae is a courageous adventurer, but a well-heeled one at that, with a passion for seeking out a location’s most sensational chefs and fine wines. Renae has a passion for beautiful design, fine food, and an eye for detail. She is a global thinker, and curious to know what makes a city and its people tick. Renae is a great luxury hotel and restaurant professional and has been a pleasure to work with over so many years, with many more to come".
A conversation with The Dorchester’s Francois Delahaye:
Six Senses Vice President of Sustainability Jeff Smith:
Marlene Poynder The Carlyle, New York City:
Inside Raffles Singapore Multi Million Dollar Restoration with Christian Westbeld, :
Christophe Laure at The Intercontinental Hotel Paris Le Grand: https://www.youtube.com/watch?v=U5QJ-TOtqbA&t=9s
Inside of one Bali's best with GM Mark Swinton, Capella Ubud Bali: https://www.youtube.com/watch?v=1AYYNdpw_ZU&t=5s
Australian Celebrity Chef Luke Mangan: https://www.youtube.com/watch?v=pvKtDsmtzhU&t=46s
We ran a highly successful Luxury Hotel Consultancy program over several weeks for one of Bali's most luxurious 5-star hotels.
Conducted digital media training for 45 people over 4 days in a luxury five star hotel in Bali.
Worked with Alila Uluwatu Bali over several months to implement a bespoke program. for line staff.
We ran a Bespoke luxury program for line staff and department heads at a prestigious 5-star luxury hotel in South East Asia.
Worked with Oberoi Lombok to crate a bespoke human resources training program over several days.
Jake Down was the Australian Champion for Bombay Sapphire Stir Creativity Competing against 300 competitors around Australia , to take out the grand final and Australian Champion.
Set up data collection of daily, monthly & yearly waste, harvest and production reports as well as savings and revenue reports.
A waste to gift curatorship: Alila Villas Uluwatu Sustainability Lab was created in 2019 and has diverted more than 30 tons of waste from going to landfill, while creating jobs and generating revenue.